Comentarios sobre el Color Case personalizado
642 Comentarios de clientes
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Never Received Product
Paid and that’s it. Never received any correspondence. Never received product. Scam.
Respuesta de nuestros expertos
Hi Laurence! We are so sorry to hear that you haven't receievd your order. Please check your emails, we just got back to you to help you further.
Arnaque
J’ai désactivé l’abonnement 2 fois et les commandes continuent à arriver
Respuesta de nuestros expertos
Mathias A. - Nous sommes désolés que vous rencontriez des difficultés sur notre site. Nous souhaitons vous aider et allons vous contacter par email afin de remédier à cette situation. À très vite !
It doesn’t work
I’ve use it several times and grey hair doesn’t disappear. I don’t recommend it
Respuesta de nuestros expertos
Hi Eduard! We are sorry to hear that your greys weren't fully covered. Please check your emails, we have replied to you to help you further.
My colour
Hi Still a bit disappointed as the colour only lasts about 3 and a half weeks and even when colour has been applied there are still greys showing.
Respuesta de nuestros expertos
Hi Ian! We are so sorry to hear that your hair color is not lasting long. Please check your emails, we got back to you to help you further.
too expensive
I waste more than I use. I only dye my goatee and I am bald so there should be a way to mix in smaller amounts.
Respuesta de nuestros expertos
Kuhl - Thank you for sharing your feedback! We take all feedback into consideration, as we are always looking to enhance our products and service.
Zéro résultat
La coloration ne fonctionne pas. Zéro résultat alors que j'ai suivi les instructions à la lettre.
Respuesta de nuestros expertos
Hachim P. - Merci pour votre commentaire. Nous sommes désolés d'apprendre que notre couleur n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation.
I love the package
Sorry the colour is totally wrong and I cannot use it
Respuesta de nuestros expertos
Franco S. - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our colour doesn't meet your expectations. Our Colour Satisfaction Guarantee is something we take seriously. We want to work with you and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
When its delivered its like not seal proper
There was leakage in the packet and it didn’t match my acceptation i use as instructed on paper but didn’t properly work on my hair after 3-4 days looks my gray hair back ..
I did not like your product
I didn't like it and 5 months ago I canceled the subscription and they keep sending me and charging for the subscription very bad support service and they are misleading
Respuesta de nuestros expertos
Octavio - We truly appreciate your feedback. There are a lot of options for you with Colorsmith. If you decide to place an order through a Colorsmith promotional offer, you’ll also see information about our recurring service during checkout. The advantage of our hair color plan is that you receive 20% off of every order and you are also able to place single color orders. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help!
Order delayed
I have not received my Order Yet.
Respuesta de nuestros expertos
Hi Rajab! We are so sorry to hear that you haven't received your order. Please check your email, we contacted you to help you further.