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Same as all other products, it doesn't work in all the hair and beard, waste of money.
Ariel - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Doesn’t meet the plan. Not enough coverage. Colour Didn't work
Hi Mohammed! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we got back to you to help you further.
Just continure to bill and no cancellation provided.
Hi Derek: We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.
Alergický reakce a odporný zápach barvy
Hi Michal: We are so sorry to hear that you had an allergic reaction. Please check your emails, we just got back to you.
Statt einer Grauabdeckung hatte ich eine Haarfärbung. Die Haare sind wesentlich dunkler als dargestellt. Das Produkt kostet 26€, für mehr als 20€ weniger bekommt man in jeder Drogerie das gleiche.
Ben X. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere Colorsmith Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen!
I'm apply the tint the way was instructed in the flyer, after 2 days i have more gray hair than before, I'm not satisfied.
Felix - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
THERE IS NO NUMBER TO CALL IF YOU WANT OUT. THERE IS ANLY WAYS TO GET PRODUCTS A BIT LATER BUT NO WAY TO CANCEL!!! BAD BAD BAD !!!
Hi Jens! We are sorry for any misunderstanding with your Color Plan. Please check your emails, we just got back to you to help you further.
I am certainly not satisfied with the strength of the color. The grays are still gray, and unfortunately the whole package is a one time use only. Waste of money.
Saleem - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Satisfaction Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right!
please cancel not good for me
William - Thank you for reaching out to us here at Colorsmith! We are so sorry to hear our color did not meet your expectations. Our Color Satisfaction Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right!
The gray in my beard turned bluish-purple and my hair turned light brown when I requested darkest brown. This is the worst hair color I've ever used. I had to shave my beard and recolor my hair with a different brand that actually works.
James - We’re so sorry to hear that you were disappointed by the results of your color application. Our Color Satisfaction is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
