Comentarios sobre el Color Case personalizado
642 Comentarios de clientes
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Unhappy
I ordered and received two deliveries two consecutive months in a row. The color was horrific, and it wasn't one but many colors in my hair. I spoke with a hair specialist who sent me a unique new color that was as bad or worse than the first two. For three months I have been walking around with my greys showing, and various colors in my hair. I do not recommend this company. Additoinally to date they are not crediting me for this inferior product in total.
Respuesta de nuestros expertos
Gary - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Not long lasting
It doesn’t last long maybe 2 weeks and can see greys again I’ll give it 1 more go if it’s the same will be going back to just for men
Respuesta de nuestros expertos
Hi Nick! We are sorry to hear that your color isn't lasting long enough. Please check your emails, we just got back to you to help you further.
Worst product
This product burn and itched my face the entire nice when I applied this on my beard. I have had to seek medical attention and now purchasing a steroid cream help me with the pain. I'm very disappointed with this product as I suspect it has PPD.. my skin is sentative and this seemed to be a good product but its actually the worst and wouosnt buy ever again
Respuesta de nuestros expertos
Hi Hardeep! We are so sorry to hear about your skin reaction to the product. Please check your emails, we just got back to you to help you further.
Very wasteful and poor coverage
Very expensive for what amounts to single use application. Only need a third of the amount provided for beard coverage but once it’s used once it’s all useless. Very wasteful. Also grey coverage was very poor compared to cheaper, multi use alternatives.
Respuesta de nuestros expertos
Hi Adam! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
Dark hair color
I just sent to the Team a request about how my hair become so dark s my expectations, I don't know if this color matched, but I'm not convinced at all. My hair is totally so dark as black, is not when I did the test through the platform. Please I need all your help and support. Thank you.
Respuesta de nuestros expertos
Pedro - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help!
Totally useless didn’t work at all . Waste of time and money
Don’t not buy this product as doesn’t work at all.
Respuesta de nuestros expertos
Hi Tariq! We are so sorry to hear that your hair color hasn't met your expectations. Please check your emails, we just got back to you to help you further.
hair color
may be i choose wrong hair color . the product did not change my hair color to black
Respuesta de nuestros expertos
AIRAF - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Satisfaction Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
La coloration n'a pas fait disparaître mes cheveux blancs
La teinte me semble bien. Cependant, la coloration n'a pas éliminé les cheveux blancs. J'ai pourtant parfaitement suivi les instructions. Aussi, avec la teinture restante, le lendemain, j'ai renouvelé l'expérience une seconde fois. Un léger mieux, mais les cheveux blancs ne disparaissent pas. Le produit ne semble pas être adapté à mes cheveux. Il ne teint pas bien.
Respuesta de nuestros expertos
Franck B. - Merci d'avoir partagé votre expérience avec nous. Nous sommes désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite !
dårligt
jeg kan ikke komme i kontakt med dem
Respuesta de nuestros expertos
Husam A. - Tak for din feedback. Et kig på din profil fortæller os, at du allerede har arbejdet sammen med en af vores farveeksperter for at løse dit problem. Lad os venligst vide, hvis der er andet, vi kan gøre for dig. Vi er her for dig.
Not working! I want to cancel and the site doesn't give me the option
I want to cancel this crazy shipment that I didn't order. It was a ONE TIME purchase! Please Cancel my Order Definitely!
Respuesta de nuestros expertos
Rubem - We truly appreciate your feedback! Upon reviewing your profile, we see that one of our Color Experts has reached out to you to resolve your concern. Please let us know if there is anything else we can do to help!