Comentarios sobre el Color Case personalizado
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I ordered an ash blond color - my natural color, wanting to paint over gray hair, mainly on the temporal region. As a result, my color is not ashen, but brown, on the sides it is more red (reddish), the gray hair has not dyed and has become straw yellow! like a chicken! And after the first wash of the head, the gray hair generally turned white. If you remember, you guaranteed natural color and gray coverage! I got a three-colored head and the gray hair is not painted over! Thank you, I've been walking around like a clown waiting over a week for even a response to my email I sent with my hair dye issue! As a result, I paid for 4 sets and received a refund for only one set. Now I am offered to return the money for two sets, I again have to pay extra for my shipping costs and I am not offered to compensate for my shipping costs! I do not need paint, but I paid a large amount! And no one offers me a refund. I still have to pay for sending the unwanted hair dye back!!! Why are you punishing me like this? Or are you fooling me?? I keep getting ads from you telling me to shop more from you as if nothing happened!! My orders are #9754334, #2299998. The order number that I have already unsuccessfully used is #7679134.
Respuesta de nuestros expertos
Hi Igor! We are truly sorry to hear about your experience with us. Please check your emails, your colorist will contact you to help you further.
Bien
Pour l’instant cela se passe bien
Respuesta de nuestros expertos
Karim T. - Merci de partagé votre expérience avec nous. Nous sommes ravis d'apprendre que nous répondons à vos attentes. Si vous avez des questions, n'hésitez pas à nous contacter, nous serions heureux de vous aider.
Durée des effets
Lors de l'application du produit, le résultat est satisfaisant. Ce qui me gêne, c'est la réapparition rapide des cheveux blancs. Ça ne tient pas 4 semaines comme c'était indiqué. Y-a-t-il un moyen de prolonger les effets plus longtemps ?
Respuesta de nuestros expertos
Sébastien F. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que les résultats de votre coloration ne vous ont pas totalement satisfait. Nous souhaitons trouver avec vous une solution afin que vous obteniez la meilleure couleur qui soit. Veuillez vérifier vos e-mails, nous vous contacterons pour remédier à la situation.
My new Experience
It has been a long time since I color my hair so when I ran across this web site I ordered it to try it other than need to get the darker color I have had no problems. This website has made it alot easier for me because I don't have to go out to a large groceries store or anyplace in public to get what I need to keep my hair color at the same shade.
Respuesta de nuestros expertos
James - We're thrilled to hear that you're enjoying your Colorsmith custom hair color. We look forward to our next opportunity to delight you!
NIce natural color!
I didn't expect to look so natural :)
Perfect color blend
I've been coloring my hair on my own for over 10 years and have always struggled to find the best balance between medium brown and ash brown (my natural color is in the middle of those 2). Over the years I've used both drugstore brands and stuff that's sold only to professional salons (you can buy commercial color products on the internet). My DIY colorist efforts —buying multiple shades of color and mixing them— sometimes worked well and other times turned out either too cool or too warm. The Colorsmith blend I've now used a couple of times has turned out really well, looks natural on both my head and beard, and fades gradually without turning red-ish.
Perfect match
Looks real and not like a wig. Will definitely be continuing with product 👏🏻
Did what it said.
First time trying this product. Haven't coloured my hair for a few years now and I'm mostly grey with a little of my natural colour left. Went for the option of most grey covered. Hair looks great. Hoped the beard would be a little less grey but end result looks pretty natural. Think next time I will opt for full grey covered now.
Lovely
Hi, i want to send my appreciation towards the color sent to me. One thing i admire most is that, there's no itch or pain during the apply. Also one mistake i did was to choose strong Black instead of Dark brown. I think in my next request, i will correct my mistake. Thanks Color Team and most importantly, i want to personally thank Lucia, the color mixer. It was a great job thank you 👏
Farbton intensiver
Der Farbton wurde auf meinen Wunsch etwas intensiviert. Dafür hat sich auch die Einwirkzeit auf 15 Minuten erhöht. Doch die Anwendung ist praktisch und funktioniert sehr gut. Die Anleitung ist praktisch präsentiert.