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Product is not effective and did not work….for me
Hello Jason, We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out and giving us a chance to help you reach your color goals!
It cover for first 2 weeks and then the results are not good.
Pankaj - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback.
Habe das Produkt aufgetragen für den Bart die Farbe sah vor dem auswaschen sehr nice aus 10 Minuten gewartet dann ausgewaschen und von der schönen Farbe am Bart war nichts mehr zu sehen ich habe 26 Euro dafür bezahlt und NULL Ergebnis darauf hin habe ich meine Abo gekündigt Lg Uwe
Uwe D.- Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da.
I did a patch test on my arm . After 4 hours arm became red and swollen and itchy .Not for me . Will not be buying again.
Hi Azar! We are so sorry to hear you had an allergic reaction. Please check your emails, we got back to you to help you further.
they sent me two colors in span of 1 month and none of the colors worked on me and my hairs are still white after following all instructions and it's totally waste of time I wasted 30 minutes trying color on .
Jatinder - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from us.
It is not suitable and it seems not good
We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. (:
Not working
Hi Raimondo! We are sorry to hear your color didn't work. Please check your emails, we got back to you.
Pas convaincu la teinte finale est plutôt châtain foncé que noire.
Stéphane P. - Merci pour votre commentaire. Nous sommes vraiment désolés d'apprendre que votre coloration n'a pas répondu à vos attentes. Notre garantie de satisfaction est primordiale pour nous. Nous allons revenir vers vous par email afin de remédier à cette situation. À très vite !
Once I made up the solution and applied I tested on my arm and it came up in a rash. I tested a few weeks later and it was ok but it seems that the dye needs to be used immediately when made up so I didn't apply to my beard. Confusing.
Hi Dennis! We are sorry to hear the color caused a reaction on your arm. Please check your emails, we got back to you to help you further.
I can't keep using this product. I want to Cancel.
Joseph - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. We have reached out to you via email. We recommend performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order.
